Burns Consulting Group NM

Your business should make money without taking over your life.

You don't need another report telling you what's wrong. You need an experienced operator who can identify what's holding the business back, build the right solutions, and make sure they actually get implemented.

I step inside your business as a Fractional COO—bringing structure to the numbers, operations, and team so you can make better decisions, protect profit, and grow without carrying the entire company yourself.

Executive-level operational leadership without the cost of a full-time COO.

Discretion Comes Standard.

Fractional COO work requires access to the most sensitive parts of your business—from financials and margins to internal systems, personnel, and growth strategy.

Client confidentiality is a core professional standard at Burns Consulting Group.

Engagements are protected by mutual confidentiality agreements, and client information, internal operations, and results are never publicly disclosed without authorization.

The Approach

Diagnose Before We Fix

I don't walk into your business assuming I already know the problem.

We start by looking at what's actually happening—your numbers, margins, overhead, labor, pricing, processes, team structure, leadership, and where your time is going.

Because the problem you feel isn't always the problem costing you money.

Before we change anything, we identify what's working, what's not, where the business is leaking money or capacity, and what's keeping you stuck in the middle of everything.

No guessing. No generic playbook. We find the real problem first.

Build the Strategy

Once we know what's happening, we decide what actually needs attention.

Not everything needs to be fixed at once.

We identify the highest-impact priorities, determine what needs to happen first, and build a practical roadmap around your business, your team, and your goals.

That might mean fixing margins before chasing more revenue. Tightening job costing before changing pricing. Clarifying roles before hiring another employee. Or building systems before trying to scale.

The goal isn't to do more. It's to fix the right things in the right order.

Execute With You

Strategy without execution is just another document sitting on your desk.

I'm not here to hand you a list of recommendations and disappear.

As your Fractional COO, I work alongside you to turn the strategy into action—building systems, solving operational problems, creating accountability, improving financial visibility, and helping move the priorities forward.

When something isn't working, we adjust.

When something needs to get done, we figure out who owns it and how it gets executed.

You don't need more advice. You need movement.

Build It to Last

The goal isn't to make your company dependent on me.

It's to make it less dependent on you.

We build the systems, processes, accountability, financial visibility, and leadership structure your company needs to operate consistently without every decision, problem, and fire landing back on your desk.

Because a business that only works when you're carrying it isn't giving you freedom.

It's giving you a job.

We're building a company that can perform without you holding every piece together.

Measure What Matters

Revenue alone doesn't tell me whether you have a healthy business.

We pay attention to what actually determines the strength of the company—profitability, margins, labor efficiency, overhead, cash flow, capacity, accountability, and operational performance.

We establish visibility into the numbers that matter so decisions aren't being made from gut instinct, bank-account balances, or how busy everyone feels.

You should know what's working, what's costing you money, and where the next opportunity is.

Because you can't confidently lead what you can't clearly see.

Built by an Operator.

Not a Career Consultant.

Burns Consulting Group was built from real operating experience.

Heather Burns has built and scaled multiple businesses, including a seven-figure construction company. She brings firsthand experience with the realities of growth—employees, margins, payroll, pricing, operations, leadership, and the decisions that come with building a company.

That experience is what comes to the table in every engagement.

This isn't theory. It's operator experience applied to your business.

Learn More About Heather

HOW WE START

Every business is different. We begin with a conversation about where you feel stuck, what is costing you money, and what needs to change first.

If I believe I can help, we will identify the right level of support and build a focused plan around your business.

BOOK A 15-MINUTE PROFIT CONVERSATION

Hours of Operation:

Monday through Wednesday 8AM–4PM

Thursday through Friday 10AM–2PM

Saturday & Sunday Closed

EMAIL: heather@burnscgnm.com

PHONE: 505.328.9874

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Built by an Operator.

Not a Career Consultant.

To intiate a strategic intake evaluation please contact Heather@burnscgnm.com